Skip to main navigation Skip to main content

Self Service

Sometimes you need to access information about your pension benefit quickly. Our self service site gives you the ability to access your benefit details 24 hours a day, 7 days a week. You can login to confirm your monthly benefit amount, deductions, and payment details at any time. Our self-service site at allows you to effectively manage your account online.

Update your contact information

It is important that you keep your contact information current. This ensures that you receive important notices, correspondence, and that our office is able to contact you should the need arise. You can view and change your contact information at any time and manage where we send your mail using our self service site.

You can update your address online rather than submitting a form to our office. If you plan to vacation for a few months, login and route your KRS mail to an alternate address. We can also set up your account so your mail is sent to an alternate address on a recurring basis. Please contact KRS if you are interested in this option.

Review your account summary

Your account summary provides a snapshot of your retirement benefit displaying information such as your retirement option, monthly benefit amount and beneficiary information. This is an easy way to review your KRS account details online.

Follow up on correspondence

You can check the status of a form or any other document you have submitted to our office and view a list of recent correspondence that our office has sent to you. Please read your KRS mail so you don’t miss any important updates or notices. You can also access forms when you login to the self service site.

Please note that KRS forms have a barcode that our office uses to file the form to your account. Please do not copy forms you receive from our office for other retirees. This may cause their forms to be filed to your account.

Maintain your direct deposit

You can view and update your direct deposit information online. Please be aware changing the account to which your benefit is deposited is payroll dependent and should be verified by speaking with a retirement systems counselor. You will receive a check stub whenever the amount of your direct deposit changes.

Request income verification

Do you need to provide proof of your retirement income? You can submit your request online and KRS will mail or email an income verification letter. You may also request income verification be sent to a third party.

Review tax information

Check stub information and 1099Rs will be available online as soon as they have been processed, offering a preview of your payment, deductions and tax information. You can also get an estimate of your tax withholding before submitting any changes to your tax withholding information online.

Enroll for Health Insurance during Open Enrollment

During Open Enrollment periods, members can change coverage levels or dependents on their Health Insurance plans using the Health Insurance module.  This module is available only during Open Enrollment.  If you have a qualifying event, you should contact the retirement office. 

Get Help

Our self service site allows you to effectively manage your retirement account online, displaying your account information from October 2009 forward. If you need prior account information, please contact our office at 502-696-8800 or 1-800-696-8822.  You may also open or download the Retiree Self Service Handbook for assistance with navigating the Retiree Self Service site.

Connect With Us