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Retiree Self Service

Our self service site allows you to effectively manage your account online and access your benefit details 24 hours a day, seven days a week. 

Retiree Self Service is easy to use from your computer, smartphone or tablet. You can log in using your current User ID and Password or register today to access your account online. Once you log in, please review your contact information and make sure we have your email address so you receive newsletters and announcements electronically.

Using Retiree Self Service, retirees can update their email address, change tax withholdings, view their 1099-R... even submit a Health Insurance Application during Open Enrollment. Please see below for more detail about these and other features.

Retiree Self Service How To Sheet

How to Register for Self Service:

1.  Go to

This is the direct link to your Self Service account

2.  Connect to Your Account

Click Register. You will enter your Social Security number, date of birth, a valid email address, and KRS-issued Personal Identification Number (PIN) so we can identify your account. If you can't find your PIN, use the link to request a new PIN in Step 2 of the registration process.

3.  Create Login Information

We will ask you to create a User ID and Password, which you will use each time you log in to your account. For additional security, you will answer a secret question. This answer will be used if you need to reset your User ID or Password. Creating a strong password is important. Your self-service password:

  • Must be at least 8 characters
  • Is case sensitive
  • Can't contain spaces
  • Must have at least one uppercase letter
  • Must have at least one lowercase letter
  • Must have at least one number
  • Must have one of the following special characters:

             @    #    !    %    $

When the setup steps are complete you are ready to manage your retirement account online!

 How to Register for Retiree Self Service Video


 Registering for Self Service - Full Length


 Registering for Self Service Part 1 – First-time Registration


 Registering for Self Service Part 2 – Updating Contact Information


 Registering for Self Service – Short version


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Retiree Self Service Features

Contact information

View and update your contact information including your mailing address, phone numbers and email address.

It is important that you keep your contact information current. Please make sure we have your email address so you receive newsletters and announcements.

You can update your address online rather than submitting a Form to our office. If you plan to vacation for a few months, login and route your KRS mail to an alternate address.

Account summary

Your account summary provides a snapshot of your retirement benefit information, such as your retirement option, monthly benefit amount, and beneficiary information. This is an easy way to review your KRS account details online.

Direct deposit

You can view and update your direct deposit information online. Please be aware changing the account to which your benefit is deposited is payroll dependent and should be verified by speaking with a retirement systems counselor. Changes made to your direct deposit may result in a physical check being mailed until the new deposit begins. You will receive a check stub whenever the amount of your direct deposit changes.

Income verification

Do you need to provide proof of your retirement income? You can submit your request online and KRS will mail or email an income verification letter. You may also request income verification be sent to a third party.

Tax information

1099-Rs will be available online as soon as they have been processed and mailed. You can also get an estimate of your tax withholding before submitting any changes to your tax withholding information online.

 View Health Insurance Enrollment

Check the details of your health insurance enrollments and enroll online during the Open Enrollment period.

During Open Enrollment, members can change coverage levels or dependents on their Health Insurance plans. This option is available only during Open Enrollment. If you have a qualifying event, contact our office. 

Need Help?

If you have any questions about using the self service site, please call us at (502) 696-8800 or (800) 928-4646.

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