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Managing Your Retirement Account

Our self service site allows you to effectively manage your account online and access your benefit details 24 hours a day, seven days a week. 

Our self service website is now mobile friendly. Same web address, same features with a new look that is easy to use from your smartphone or tablet. You can log in using your current User ID and Password or register today to access your account online. Once you log in, please review your contact information and make sure we have your email address so you receive newsletters and announcements electronically.

Using Member Self Service, members can update their contact information and email address, request an Account Balance Letter, view their Annual Statements, and calculate retirement estimates and costs to purchase eligible service. Please see below for more detail about these and other features.

How to Register for Self Service:

1.  Go to

This is the direct link to your Self Service account

2.  Connect to Your Account

Click Register.  You will enter your Social Security number, date of birth, a valid email address, and KRS-issued Personal Identification Number (PIN) so we can identify your account. If you can't find your PIN, use the link to request a new PIN in Step 2 of the registration process.

3.  Create Login Information

We will ask you to create a User ID and Password, which you will use each time you log in to your account. For additional security, you will answer a secret question. This answer will be used if you need to reset your User ID or Password. Creating a strong password is important. Your self-service password:

  • Must be at least 8 characters
  • Is case sensitive
  • Can't contain spaces
  • Must have at least one uppercase letter
  • Must have at least one lowercase letter
  • Must have at least one number
  • Must have one of the following special characters:

             @    #    !    %    $


When the setup steps are complete you are ready to manage your retirement account online!

How to Register for Self Service Video - Full Length

Registering for Self Service Part 1 - First-time Registration

Registering for Self Service Part 2 - Updating Contact Information

Registering for Self Service - Short Version

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Member Self Service Features

Contact Information

View and update your contact information including your mailing address, phone numbers and email address. It is important that you keep your contact information current. Please make sure we have your email address so you receive newsletters and announcements.

Benefit Estimate

Use real-time data to calculate a retirement estimate.  Using the module, you can change beneficiary, salary, and service information to customize your estimate. Our  instruction sheet walks you through the steps to calculate a benefit estimate online.

Service Purchase Estimate

Review an estimate of the cost to purchase service you may be eligible to purchase using real-time data as well as obtain an estimate of monthly payments using an installment plan.

Our  instruction sheet walks you through the steps to calculate a service purchase estimate online.

Account Summary

View your service credit, contributions, and your beneficiary information.

Account History

See an overview of contributions and salaries through the end of the previous fiscal year.

Annual Statement

View or print your Annual Statement, which provides you with a snapshot of your account as of June 30th.

Account Balance Letters

Request an account balance letter be sent to you via mail or email showing your total service, contributions, and interest.

Need Help?

If you have any questions about using the self service site, please call us at (502) 696-8800 or (800) 928-4646.

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