Stephanie is the Assistant Director of the Retiree Services Division, which is responsible for maintaining all payees' benefit accounts throughout their retirement and ensuring the deadlines for each monthly and weekly supplemental payroll are met. The Division handles detailed changes to payees' benefits, overpayment recovery, federal tax withholding and direct deposit. Retiree Services also administers retiree court ordered deductions, IRS Levies, and the division of marital property.
Stephanie joined KPPA (then KRS) in July 1996 as an Imaging Technician and was promoted to Retirement Systems Counselor in July 1998. Stephanie counseled members for more than 16 years before being promoted to Retirement Program Manager in September 2014. In January 2019, she was promoted to Assistant Director of Retiree Services.