Erin Surratt is the Executive Director, Office of Benefits, for Kentucky Retirement Systems (KRS) where she is responsible for the Member Services, Membership Support, Disability and Death, Retiree Services Payroll, Quality Assurance, and Retiree Health Care Divisions.
Ms. Surratt received her Bachelor's Degree in Education from the University of Kentucky. She started her career at KRS in March 2003 as a Retirement Systems Counselor, where she progressed through the counselor series before joining the Phase 6 START project team in 2008. She served as a subject matter expert for the Calculations modules while working closely with other KRS business experts to design, test, implement, and train Benefits staff on our line-of-business system, which was implemented in 2011.
Ms. Surratt transferred to the Division of Information Technology, PMO Office, as a Business Analyst in April 2012 where she continued to serve as subject matter expert for the Calculations modules in support of the Benefits staff. In July 2013 she became a Retirement Program Manager in the Member Services Division, and then was promoted to Division Director Quality Assurance in March 2016.