Kentucky Retirement Systems (KRS) has implemented the KRS Secure Email Portal, a secure email solution that protects confidential information exchanged between KRS and participating agencies.
The portal uses strong encryption to safeguard the confidentiality of email communications and greatly reduces the risk of costly disclosures that could put our members at risk of identity theft and other fraudulent activity.
We strongly encourage all employers to use the KRS Secure Email Portal when sending confidential information or attachments via electronic mail. Please note that the portal should NOT be used for monthly reporting.
The KRS Secure Email Portal User Manual
outlines clear, step-by-step instructions for accessing and using the portal. You should find the portal to be simple and easy to use; however, if you have additional questions or need support please email us at firstname.lastname@example.org
or call our KRS Employer Hotline at (888) 696-8810.
Please, do not include any sensitive information, such as your employee's SSN, in any email correspondence. If your request requires that you give us confidential information, call our office at 502-696-8800 or 888-928-4646.